COVID-19 Update for Guests

How to Enjoy a Hassle-Free Stay in Toronto

August 5, 2016

Are you new to the Toronto area and staying here temporarily for work? Do you have important meetings and must report to a corporate office during your stay? Navigating around in an urban city like Toronto can be overwhelming and confusing at first. Here are a few helpful tips for a hassle-free stay:

Learn About the Surrounding Neighbourhood

In the weeks leading up to your departure, take the time to learn about the Toronto neighbourhood where you will be staying. This will reduce any stress or confusion when you need to commute to different areas. Once you arrive to your furnished suite, we also recommend exploring the neighbourhood on foot to get a sense of your interests and likes in the surrounding area. Perhaps you’ll find a delicious nearby eatery perfect for quick meals on the go… ->

Find a Nearby Dry Cleaner

You won’t want your clothes to suffer with all the travelling you have and arrive with wrinkled or discolored clothing. To ensure your clothes look pristine and clean for business affairs, you’ll want to find nearby dry cleaners. Whether you are staying in Toronto’s financial district or entertainment district, you should have no difficulties finding one in close proximity to your Mary-am Suites building. Many of these dry cleaners offer speedy service to ensure your garments are ready for when you need them. If you prefer to do your own laundry, all our furnished apartments come equipped with a washer/dryer located in-suite.

Organize Your Living Space

Among others benefits, booking your furnished apartment through Mary-am Suites provides you with ample space. There is no need to live out of your suitcase with the spacious closets available in your suite. You’ll be able to spread out all your belongings and comfortably settle in to perform your day-to-day tasks. Whether you’d like to use the desk or kitchen island, we provide you with the space you need to conduct your important work. Even if you accumulate souvenirs or other items during your stay, you won’t feel crowded in your suite.

Enjoy a productive and exciting stay during your next Toronto visit by following these tips. Mary-am Suites aims to make you feel right at home during your visit. Visit Mary-am Suites online to learn further about our furnished rentals in Toronto.

Associations

Mary-am Suites - COVID-19 Update for Guests

Our hearts go out to all those who have been affected by the COVID-19 Pandemic. Rest assured that we are closely monitoring the situation and taking steps to protect our team members and guests as the situation continues to evolve.

Business Continuity

Our first step was to invoke our Business Continuity Plan. We are entirely digital and do not rely on any manual processes. We are also completely cloud-based and diversified through our use of Amazon AWS, Google Cloud, and Microsoft Azure. Our office team is mobile-ready and has access to all critical infrastructure, including our cloud-based phone and booking systems. Rest assured - we are prepared to continue serving you.

Flexible Cancellations

For any new reservations booked directly with us, and until April 30, 2020, the booking can be cancelled at any time before arrival and with no cancellation fee.

New Arrivals

Toronto Public Health announced enhanced measures to protect the public on March 13, 2020, and are currently in effect until April 5, 2020. Anyone who has travelled from anywhere outside Canada, including the United States, is asked to self-isolate and avoid contact with others for 14 days.

For All Stays

Weekly Touch Up Service

For your safety and ours, weekly touch up service is cancelled until April 30, 2020. We encourage guests to utilize the ensuite washer and dryer to launder their linens and towels. For guests wishing to receive fresh linens, please send a request through Guest Services, and we will arrange to pick up your used linens (left in a bag at the front door inside the suite) and drop off fresh linen for you to use.

Our Commitment to High Cleaning Standards

We have always utilized commercial hospitality-grade cleaning procedures and supplies. We use specialized chemicals for different surfaces to ensure optimal disinfection. We also use new gloves and separate microfibre cleaning cloths for each suite to prevent cross-contamination. Any linens or cleaning cloths supplies by us have been professionally sanitized at a large commercial laundry facility.

Suite Visits by Guest Services & Maintenance

Until April 30, 2020, we will not conduct any suite tours for prospective guests, nor will any of our Maintenance or Guest Services team members visit occupied suites for any issues other than those relating to essential services.

We recognize that these are challenging times. Like many before it, this too will pass, and together we will get through it. Know that we are working around the clock to ensure you have a safe and enjoyable stay. We remain at your service 24/7 should you have any questions or concerns.

Yours in hospitality.

Mary-am Suites