COVID-19 Update for Guests

Excellent Extended Stay Accommodations in Toronto

April 2, 2013

Toronto is a vibrant, exciting city with much to offer. Whether you are a first time visitor to the city or a regular guest, consider an extended stay in Toronto to take advantage of the many attractions of one of Canada’s premier destinations. You might just discover a whole new way to take a vacation.

Be a Tourist without Leaving Home

Short-term rentals are a great way to explore a cosmopolitan city like Toronto. With so many places to visit and so much to do, returning to a place that feels like home is a wonderful way to end your day. As much as you enjoy sampling the wide range of international cuisines Toronto has to offer, after a week of eating out, you can run up quite a food bill. Taking advantage of the kitchen in a full-service apartment means you can cook some of your meals and save money. Visit the local market and persuade a native merchant to part with a family recipe in exchange for buying the ingredients from his stall. At the end of the day, you will have learned how to cook a new dish, enjoy it with your family in a home-like setting and still save money. It’s hard to say no to that.

Family vacations are fun and an excellent way to make new memories and strengthen family ties. If you’re travelling with family, it makes even more sense to consider an establishment that offers extended stay facilities. There are several hotels that have family suites, of course, but their prices can be quite hefty. Serviced apartments are spacious and comfortable without the heavy price tag. Separate living and bedroom areas means everyone can have their own quiet time after a day of sightseeing and close family togetherness. This is an important consideration even on family vacations.

Mary-Am Suites offers a full list of amenities that can make your extended stay in Toronto a completely enjoyable experience. Visit us to find out how.

Associations

Mary-am Suites - COVID-19 Update for Guests

Our hearts go out to all those who have been affected by the COVID-19 Pandemic. Rest assured that we are closely monitoring the situation and taking steps to protect our team members and guests as the situation continues to evolve.

Business Continuity

Our first step was to invoke our Business Continuity Plan. We are entirely digital and do not rely on any manual processes. We are also completely cloud-based and diversified through our use of Amazon AWS, Google Cloud, and Microsoft Azure. Our office team is mobile-ready and has access to all critical infrastructure, including our cloud-based phone and booking systems. Rest assured - we are prepared to continue serving you.

Flexible Cancellations

For any new reservations booked directly with us, and until April 30, 2020, the booking can be cancelled at any time before arrival and with no cancellation fee.

New Arrivals

Toronto Public Health announced enhanced measures to protect the public on March 13, 2020, and are currently in effect until April 5, 2020. Anyone who has travelled from anywhere outside Canada, including the United States, is asked to self-isolate and avoid contact with others for 14 days.

For All Stays

Weekly Touch Up Service

For your safety and ours, weekly touch up service is cancelled until April 30, 2020. We encourage guests to utilize the ensuite washer and dryer to launder their linens and towels. For guests wishing to receive fresh linens, please send a request through Guest Services, and we will arrange to pick up your used linens (left in a bag at the front door inside the suite) and drop off fresh linen for you to use.

Our Commitment to High Cleaning Standards

We have always utilized commercial hospitality-grade cleaning procedures and supplies. We use specialized chemicals for different surfaces to ensure optimal disinfection. We also use new gloves and separate microfibre cleaning cloths for each suite to prevent cross-contamination. Any linens or cleaning cloths supplies by us have been professionally sanitized at a large commercial laundry facility.

Suite Visits by Guest Services & Maintenance

Until April 30, 2020, we will not conduct any suite tours for prospective guests, nor will any of our Maintenance or Guest Services team members visit occupied suites for any issues other than those relating to essential services.

We recognize that these are challenging times. Like many before it, this too will pass, and together we will get through it. Know that we are working around the clock to ensure you have a safe and enjoyable stay. We remain at your service 24/7 should you have any questions or concerns.

Yours in hospitality.

Mary-am Suites